Who Owns the City is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. By using our services you agree to the practices described here.
01. Who We Are
Who Owns the City is an AI-powered real estate intelligence agency. We provide real estate research, investment analysis, contract review, AI visibility audits, and related intelligence services to clients nationwide.
Contact: intel@whootc.com | whootc.com
02. Information We Collect
Information You Provide
When you submit an order or contact us we collect:
- Full name and company name if applicable
- Email address and phone number
- Property address and MLS number if provided
- Details about your real estate situation or request
- Payment information processed securely through Stripe
Information Collected Automatically
When you visit our website we may collect basic technical information including browser type, device type, pages visited, and referring website. This helps us understand how people find and use our site.
03. How We Use Your Information
We use your information exclusively to:
- Deliver the intelligence report or service you ordered
- Communicate with you about your order status and delivery
- Process your payment securely
- Respond to questions or follow up requests
- Improve our services based on general usage patterns
We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.
04. How We Protect Your Information
Your data is handled with care. We use industry standard security practices to protect your information including encrypted communications via HTTPS on all pages. Payment information is processed directly through Stripe and we never store your credit card details on our servers.
Access to client information is limited to authorized personnel only and is used solely to fulfill your order.
05. Third Party Services
We use a limited number of trusted third party services to operate our business:
- Netlify: website hosting and form submission processing
- Stripe: secure payment processing
- AI Tools: research and analysis tools including Claude, ChatGPT, Gemini, and Perplexity used to generate intelligence reports
Each of these services has their own privacy policy governing how they handle data. We encourage you to review their policies if you have concerns.
06. Data Retention
We retain your order information and completed reports for a reasonable period to support follow up requests and maintain business records. If you would like your information removed from our records please contact us directly at intel@whootc.com and we will honor your request promptly.
07. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any future communications from us
To exercise any of these rights contact us at intel@whootc.com and we will respond within a reasonable timeframe.
08. Cookies
Our website may use basic cookies to support site functionality and analytics. We do not use cookies for advertising or to track you across other websites. You can disable cookies in your browser settings at any time without affecting your ability to use our services.
09. Children's Privacy
Our services are intended for adults making real estate and business decisions. We do not knowingly collect information from anyone under the age of 18. If you believe a minor has submitted information to us please contact us immediately at intel@whootc.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes we will update the date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions about this Privacy Policy?
intel@whootc.com